Responsibilities
- Oversee efficiency of operational processes
- Participate in strategic planning and goal-setting for various business functions, including customer support
- Analyze business requirements and customer needs
- Research methods to improve operations and reduce costs
- Monitor and report on department performance
- Supervise and train employees
- Provide administrative support (e.g. updating inventory)
- Ensure compliance with company policies and regulation
Requirements
- Previous experience as an operations supervisor or similar role
- Hands-on experience implementing operational processes
- Excellent project management skills
- Knowledge of operational principles and policies
- Organisational skills and attention to detail
- Team leadership
- Able to work on weekend and public holiday
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